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 Forum index » Reviews
Boyds Customer Service
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sincitynut
Respected Member
Respected Member

Joined: 12 Apr 2006
Posts: 1327
Location: Dover PA
Offline 		 Boyds Customer Service
I recently ordered another stock and trigger that Boyds had on sale for LR Mausers. When the stock arrived the box was damaged and upon checking the stock, there was a dent the size of a quarter and about an 1/8" deep in the forearm of the stock. This was a finished stock and was quite noticeable.

I called Trish at Boyds and she said to box it up and she would have UPS come and pick it up and that Boyds would send me another stock. It was that simple!!!!!

I am waiting on the new stock, but UPS just picked up my stock on Thurs
(3 days ago). I have no doubt that my new stock will be on the way in no time!

Thank You Trish and Boyds


Oscar
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Firearms Instructor/Police Trainer

PostPosted: Sun Jun 06, 2010 11:55 pm
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olcop
Newbie
Newbie

Joined: 11 May 2010
Posts: 2
Offline 		Boyds Customer Service
A big X2 on Boyds, I've had them go out of their way to get me a stock I wanted.
It's very nice to deal with a company like them
olcop

PostPosted: Sat Jun 26, 2010 8:57 am
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ikesdad
Advanced Member
Advanced Member

Joined: 16 Mar 2007
Posts: 229
Location: Colorado
Offline 		Probably because of the complaints about the way their customer service used to be.

Glad to hear of the reversal.

PostPosted: Sun Jul 04, 2010 4:37 pm
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